Terms of service

Terms of Service

Welcome to CELESTIALS. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our platform.

Overview

This website is operated by CELESTIALS. Throughout the site, the terms “we”, “us” and “our” refer to CELESTIALS. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional policies referenced herein.

Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any of your minor dependents to use this site under your supervision.

Products & Availability

All products are offered in limited quantities and are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

We make every effort to display product details, including images and descriptions, as accurately as possible. However, slight variations in color, texture, or appearance may occur due to lighting and screen differences.

Pricing & Payments

All prices listed on our website are in INR (₹) unless stated otherwise.

We reserve the right to modify pricing at any time without prior notice. Payment must be completed at the time of purchase through our secure payment gateway.

We are not responsible for delays or failures caused by payment gateway providers or banking networks.

Orders

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:

Suspected fraudulent activity
Incorrect or incomplete information
Product unavailability
Technical or pricing errors

If your order is cancelled after payment, a refund will be processed to the original payment method, subject to applicable deductions (if any).

Shipping

Orders are processed and shipped within the timelines mentioned on our website. Delivery timelines may vary depending on location, courier partner, and external factors beyond our control.

We are not responsible for delays caused by shipping carriers, weather conditions, or logistical disruptions.

Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding eligibility, process, and conditions for returns and refunds.

User Responsibilities

By using this site, you agree not to:

Use our products or website for any illegal or unauthorized purpose
Attempt to interfere with or compromise website security
Provide false or misleading personal or payment information
Reproduce, duplicate, or exploit any part of the website without written permission

Intellectual Property

All content on this website, including but not limited to logos, product designs, images, text, graphics, and branding elements, are the intellectual property of CELESTIALS and are protected by applicable copyright and trademark laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

CELESTIALS shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products are used at the customer’s discretion and risk once delivered.

Third-Party Services

We may use third-party services for payment processing, shipping, and analytics. We are not responsible for any issues arising from the use of these third-party services.

Modifications to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for updates.

Continued use of our website after changes constitutes acceptance of those changes.